Most businesses treat website maintenance as an afterthought — until something breaks. An unpatched plugin creates a security vulnerability. A hosting upgrade breaks a form. A Google algorithm update tanks the rankings because the Core Web Vitals were never fixed. At Chulbul Design, our website support and maintenance services are proactive, not reactive. We monitor your site, keep it updated, fix issues before they become problems and continuously improve its speed and performance.
Website Speed Optimisation That Actually Moves the Needle
Google has been using page speed as a ranking signal since 2010 and Core Web Vitals since 2021. A slow website does not just frustrate users — it actively reduces your organic rankings and your paid ad Quality Score. Our speed optimisation service goes beyond the obvious fixes. We audit your entire asset delivery pipeline: image formats and sizes, CSS and JavaScript bundling, server response times, caching configuration and third-party script load order. Clients who come to us with PageSpeed scores in the 30-50 range consistently leave with scores above 90.
- PageSpeed Insights score 90+ — guaranteed target
- Image optimisation: WebP conversion and lazy loading
- CSS/JS minification, bundling and critical path
- Server-side caching and CDN configuration
Security Updates & Maintenance That Prevent Problems
Outdated CMS plugins are the number one cause of website hacks for Indian businesses. A WordPress site with unpatched plugins is scanned by bots continuously and exploited within hours of a vulnerability being published. Our maintenance service covers all updates — WordPress core, themes, plugins and PHP version — tested in a staging environment before being applied to your live site. We also implement firewall rules, block known attack patterns and monitor for signs of compromise.
- WordPress, plugin and theme updates — every month
- Staging environment testing before live deployment
- WAF (Web Application Firewall) implementation
- Daily backup with 30-day restore history
Uptime Monitoring & Priority Support
When your website goes down, every minute costs you potential customers. Our uptime monitoring checks your site every minute from multiple global locations. If it goes down, we get an alert before you do, and our support team begins investigating immediately. For clients on our care plans, we guarantee a response time of under 2 hours for critical issues and under 24 hours for non-critical changes. Support is provided via WhatsApp, email and phone — no ticket queue.
- 1-minute uptime monitoring from multiple locations
- Under 2-hour response time for critical issues
- WhatsApp, email and phone support included
- Monthly performance and uptime report
99.9%
Avg Uptime Achieved
90+
PageSpeed After Optimisation
2hr
Critical Issue Response
10+
Years of Support
Our Support & Optimization Services
Maintenance plans, speed fixes, security hardening and everything your site needs to keep performing.
Speed Optimisation
PageSpeed 90+ guaranteed — image compression, caching, CDN, script optimisation and Core Web Vitals fixes.
Security & Updates
Monthly CMS updates, plugin patches, firewall rules and daily backups with 30-day restore history.
Uptime Monitoring
1-minute uptime checks from multiple locations — we know before you do and fix it immediately.
Website Care Plans
Monthly retainer plans covering updates, support hours, monitoring and performance reporting.
WordPress Optimisation
Database cleanup, plugin audit, cache configuration and hosting migration for slow WordPress sites.
Technical Support
Ongoing WhatsApp, email and phone support — no ticket queue, direct access to the team that built your site.
How Our Support Process Works
Site Audit
We audit your current site — speed, security, uptime history and maintenance gaps.
Plan Selection
We recommend the right care plan based on your site size, update frequency and support needs.
Onboarding
We get access to your hosting, CMS and any other systems. Monitoring goes live immediately.
Ongoing Maintenance
Monthly updates, proactive fixes and priority support — all handled without you having to ask.
Monthly Report
Uptime, performance, updates applied and any issues resolved — delivered as a clear monthly summary.
Your Business Deserves
Better Results.
Free consultation — we'll look at your current situation, tell you exactly what we'd do and give you an honest quote. No sales pitch.